Confianza y Apoyo Efectivo en Reclutamiento
Global Communication for Hospitality without Borders.
Our new assessments, designed specifically for the hotel industry, enable hotel management teams to optimize their performance against industry standards, ensuring they remain competitive and adaptable in a constantly evolving market. These assessments focus on specific functional areas within hotels, allowing hoteliers to streamline operations, maximize revenue potential by providing more satisfying guest stays, and solidify their position as industry leaders by maintaining a highly qualified, bilingual staff.
At INPAE, we understand that the tourism industry requires clear, culturally sensitive communication tailored to international visitors. Our appraisals catalog is designed to enhance guest service, build trust, and improve the overall guest experience at every level
General English
General English with Reading, Listening, and Pronunciation Validation
Listening Comprehension – Advanced
Listening Comprehension – Intermediate
Listening Comprehension – Pre-Advanced
AI-Assisted Spoken Production (coming soon / additional charges apply)
Standard Spoken Pronunciation (Guided)
Standard Spoken Pronunciation (Unstructured)
Reading – Advanced
Reading – Intermediate
Reading – Pre-Advanced
Hotels*
Accounting
Activities (Leisure)
Agencies (Travel)
Airline Hostesses
Banking
Catering
Casinos
Change (Climate)
Cleaning / Housekeeping
Communications
Construction (Hotel)
Contracts
Cooking
Corporate Strategies
Currency
Data (Personal)
Decoration (Hotel)
Disclaimer
Discrimination
Drinks
Finance
Financial Environment
Front Desk
Futures Market
Guest Violence
Hiring
Hospitality (Pandemics)
Hosting
Hotels (Pet Friendly)
Hotels (Smart)
HR Induction
HR Recruitment
Insurance
International Accounting
Landscaping
Legal
Legal Protection
Maintenance
Management
Marketing
Medical Services
Monetary Terms
Motels
Natural Disasters
Organizational Behavior
Pollution
Product Development
Real Estate
Recruiting
Reservations
Sales
Sales (Seasonal)
Sales Team
Security
Shopping
Social Networks
Stock Market
Tourism
Tours
Training
Transportation
Vocabulary
Waste Disposal
Weddings
Business English*
Accounting
Banking
Business Ethics
Business Intelligence
Communication
Contracts
Corporate Sustainability
Digital Transformation
Entrepreneurship
Executive Customer Service
Finance
Flight Attendants
Futures Market
Human Resources Onboarding
Human Resources Recruitment
Insurance
International Accounting
International Trade
Legal
Aspects
Marketing
Monetary Terms
Organizational Behavior
Product Development
Project Management
Real Estate
Risk Management
Sales
Stock Market
Supply Chain
Tourism
Other Languages**
Arab
Dutch (Nederlands)
French
German
Greek
Hindi (हिन्दी)
Idiomatic expressions
Italian
Japanese
Korean (한국어)
Mandarin Chinese (简体中文)
Portuguese
Russian
Spanish
Swedish (Svenska)
Turkish (Türkçe)
Call Centers*
Collections
Emergencies/Assistance
Call Center Fundamentals
Digital Multichannel
Reservations
Healthcare and Telemedicine
Customer Service
After-Sales Support
Technical Support
Sales and Telemarketing
Head Hunters*
Customer Relationship
Management
Behavioral Assessment Techniques
Candidate Screening
Methodologies
Industry and Talent
Pool Mapping
Offer
Negotiation Techniques
Recruitment
Consulting Skills
Social Media
Recruitment
Talent Metrics and Analytics
* Asessments exclusively for candidates with pre-advanced or higher levels of English proficiency
** Do not provide the same level of detail as the English language assessments